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Download FREE Sample Here for Test Bank for Quality Management 2nd Edition by Donna C. Note : this is not a text book. File Format : PDF or WordProduct Description Complete downloadable Test Bank for Quality Management 2nd Edition by Donna C. INSTRUCTOR RESOURCE INFORMATION TITLE: Quality Management RESOURCE: Test Bank EDITION: 2nd Edition AUTHOR: Donna C, S, Summers PUBLISHER: Pearson PREVIEW PDF SAMPLE Test-Bank-Quality-Management-2nd-Edition-Donna-C Table of Contents 1. Organizational Effectiveness. 2. Organizational Philosophy. 3. Quality Systems. 4. Creating a Customer Focus. 5. Organizational Leadership. 6. Strategic Planning. 7. Human Resource Development and Management. 8. Managing the Supply Chain 9. Measures of Organizational Success. 10. Benchmarking. 11. Process Management. 12. Lean Tools and Techniques 13. Problem-solving Tools and Techniques. 14. Project Management. 15. Business Results. Appendices DOWNLOAD SAMPLES
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