Test Bank for The World of Customer Service 3rd Edition by Pattie Gibson

<< Solutions Manual for The World of Music 7th Edition by Willoughby Solutions Manual for The World of Customer Service 3rd Edition by Pattie Gibson >>
Product Code: 222
Availability: In Stock
Price: $30.00
Qty:     - OR -   Add to Wish List
Add to Compare

Test Bank for The World of Customer Service 3rd Edition by Pattie Gibson

Download FREE Sample Here for Test Bank for The World of Customer Service 3rd Edition by Pattie Gibson. Note : this is not a text book. File Format : PDF or Word

Product Description Complete downloadable Test Bank for The World of Customer Service 3rd Edition by Pattie Gibson. INSTRUCTOR RESOURCE INFORMATION TITLE: The World of Customer Service RESOURCE: Test Bank EDITION: 3rd Edition AUTHOR: Pattie Gibson PUBLISHER: Cengage Learning PREVIEW PDF SAMPLE Test-Bank-The-World-of-Customer-Service-3rd-Edition-Pattie-Gibson Table of Contents 1. What is Customer Service? 2. The Global Customer. 3. Exceptional Customer Service. 4. Customer Service Strategy. 5. Critical Workplace Skills. 6. Problem Solving. 7. Extreme Customers and Customer Retention. 8. Managing Customer Service. 9. Communication Essentials. 10. Customer-Focused Listening. 11. Nonverbal Communication, Dress, and Manner. 12. Phone and Digital Communication. DOWNLOAD SAMPLES

Write a review

Your Name:


Your Review: Note: HTML is not translated!

Rating: Bad           Good

Enter the code in the box below:



 

Once the order is placed, the order will be delivered to your email less than 24 hours, mostly within 4 hours. 

If you have questions, you can contact us here